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iELM
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100% Would buy here again
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Bought a Jumpsuit
When I first realized about this company, I was overwhelmed. I had been looking for the perfect products for my kid’s outdoor activities. I rushed and ordered jumpsuits, but I missed one thing, the size. Therefore, when the delivery team brought the jumpsuit, it was too small for my kid. I emailed customer support for more on what I could do for an exchange, but the team has not been replying to my emails. This leaves me wondering about what would happen if I was asking for a refund. I wouldn’t recommend them for their customer support team. I will never order from them again if an exchange is so hard for them.
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