
Dr. Martens
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Bought a Shoe
I’m completely disgusted by this company. I ordered a boot from Dr. Martens company, but the shoe I had ordered was definitely what they delivered. I’m a big boy, and therefore I ordered a 10.5 shoe, and the customer service was very responsive in confirming the order and other details. However, during the delivery, I realized that they brought a smaller 9.5 shoe! Since then, about a week after, I have been trying to email the company with no success. When I decided to call them today, I was held waiting for about half an hour, but still, they didn’t help but promised to call back. Very poor customer service!!
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